Terms & Conditions
1. General Terms
1.1 These Terms govern your use of our website, products, services, and all orders you place with us.
1.2 We reserve the right to change, modify, or update these Terms at any time, and such changes will be effective immediately upon posting on this Site. We encourage you to review the Terms periodically.
2. Products
2.1 We sell a variety of products including supplements and sportswear. All products are subject to availability and may be discontinued or modified at any time without notice.
2.2 We strive to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free, and we reserve the right to correct any inaccuracies.
3. Orders and Payment
3.1 To purchase products from us, you must be at least 18 years old and capable of entering into legally binding contracts.
3.2 When you place an order, you are offering to buy the products subject to these Terms. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspicion of fraudulent activity.
3.3 All payments must be made using one of the accepted methods of payment, which will be specified on the Site. You agree to provide accurate and complete payment information.
3.4 Prices and shipping fees are subject to change without prior notice. Any applicable taxes will be added to the total cost of your order as required by law.
4. Shipping and Delivery
4.1 We will ship the products to the address provided by you during the checkout process. Shipping times and costs will vary depending on your location and the shipping method selected.
4.2 We are not responsible for delays caused by third-party shipping carriers or customs processing.
4.3 Risk of loss and title for products pass to you upon delivery.
5. Returns and Refunds
5.1 We offer returns and exchanges for products under certain conditions. Products must be returned in their original condition and packaging. You must contact us within 7 days of receiving the product for return instructions.
5.2 Certain products, such as supplements and health-related items, may not be eligible for return due to hygiene and safety concerns.
5.3 Refunds will be processed according to our return policy, and the amount refunded will exclude any shipping charges.
5.4 Creatine and multivitamin due to their hygroscopicity and contamination cannot be returned, once seal is opened .
6. Account Security
6.1 If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information, including your password.
6.2 You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
7. Use of the Website
7.1 You agree to use the Site only for lawful purposes and in accordance with these Terms.
7.2 You may not use the Site to engage in any activity that may damage, disable, or impair the functionality of the Site or interfere with other users’ enjoyment of the Site.
7.3 You may not upload or transmit any viruses, malware, or other harmful code.
8. Intellectual Property
8.1 All content on the Site, including text, images, logos, trademarks, and other materials, is the property of Sportz and Nutritions or its licensors and is protected by intellectual property laws.
8.2 You may not reproduce, distribute, or use any content from the Site without our prior written consent.
8.3 Some third-party materials used on the Site remain the property of their respective owners and are used under license.
9. Limitation of Liability
9.1 We do not guarantee that the products on our Site are suitable for every individual, and you should consult with a healthcare professional before using any supplements or health-related products.
9.2 To the fullest extent permitted by law, Sportz & Nutritions shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or the Site.
9.3 Our products are not intended to diagnose, treat, cure, or prevent any disease.
9.4 Individual results may vary. Consult a licensed healthcare provider before use, especially if you have pre-existing conditions or are taking medication.
10. Privacy
10.1 Our Privacy Policy governs the collection, use, and protection of your personal information. By using the Site, you consent to the practices described in the Privacy Policy.
11. Indemnification
11.1 You agree to indemnify and hold Sportz and Nutritions, its affiliates, employees, agents, and licensors harmless from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or violation of these Terms.
12. Governing Law
12.1 These Terms shall be governed by and construed in accordance with the laws of Punjab, without regard to its conflict of law principles.
13. Dispute Resolution
13.1 Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration, and you agree to submit to the exclusive jurisdiction of the courts in mohali